Consumer Dispute Resolution
In accordance with Law no. 144/2015 of September 8, we inform that, as a provider of local accommodation services, we offer our guests the possibility of resorting to an Alternative Dispute Resolution (ADR) entity, in case of any dispute related to our services.
The competent ADR entity for the region of Cascais is:
Centro de Arbitragem de Conflitos de Consumo de Lisboa
Rua dos Douradores, 116, 2nd floor, 1100-207 Lisbon, Portugal
Phone: +351 218 807 030
Email: juridico@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt
For more information, consumers may also visit the Consumer Portal at:
www.consumidor.pt